Tourism Information Officer

What people in this role do:

• Provide information to local residents, tourists, visitors, and other tourism industry colleagues
• Supply literature and information on local, interstate and international tours and places of interest
• Discuss and assist clients with travel arrangements and suggest possible destinations, travel routes, accommodation and attractions
• General clerical and office duties including: organise travel documents, make travel and accommodation bookings and collect payments
• Sell souvenirs and merchandise, maintain literature / brochure stocks and be responsible for presentation of information centres
• Work with travel agents and tour operators in preparing itineraries for tourists

Your chances of success will be better if you have:

• Interpersonal and people skills
• Good organisational, communication and customer service skills
• Excellent computer skills
• Knowledge of local area
• School Certificate

The Future

• Employment for minimum of one year
• Employment areas include: travel agencies, government tourism authorities,

Specialisation

• Attractions and Theme Parks
• Natural and Heritage destinations
• Events, Sales and Marketing
• For more options see www.myfuture.edu.au

Who to contact for more information and advice?