Telecommunication Tradesperson - Telesales Consultant

What people in this role do:

• Promote products and services by telephone
• Contact people using a script and a list of contacts
• Complete a sale or agreement to see a sales representative
• Process sales and arrange the dispatch of products, information kits and brochures to interested clients
• Organise appointments with sales representatives
• Update the database and note follow-up action
• Maintain statistics of calls made and successes achieved
• Provide reports on telemarketing activities and results
• Receive calls and provide information, complete a sale, or assist with any problems.

Your chances of success will be better if you have:

• Good customer service skills
• Outgoing personality
• Persistence
• Good oral communication skills
• Patience and tolerance
• Good computers skills
• School Certificate

The Future

• Employment for a minimum of one year
• Employment with specialised telemarketing companies or in any industries requiring telesales personnel

Specialisation

• Technical Support
• Client Support
• Help Desk
• For more options see www.myfuture.edu.au

Who to contact for more information and advice?