Careers Guide

Telecommunication Tradesperson - Telesales Consultant

What people in this role do:

  • Promote products and services by telephone
  • Contact people using a script and a list of contacts
  • Complete a sale or agreement to see a sales representative
  • Process sales and arrange the dispatch of products, information kits and brochures to interested clients
  • Organise appointments with sales representatives
  • Update the database and note follow-up action
  • Maintain statistics of calls made and successes achieved
  • Provide reports on telemarketing activities and results
  • Receive calls and provide information, complete a sale, or assist with any problems.

Your chances of success will be better if you have:

  • Good customer service skills
  • Outgoing personality
  • Persistence
  • Good oral communication skills
  • Patience and tolerance
  • Good computers skills
  • School Certificate

The Future

  • Employment for a minimum of one year
  • Employment with specialised telemarketing companies or in any industries requiring telesales personnel

Specialisation

  • Technical Support
  • Client Support
  • Help Desk
  • For more options see www.myfuture.edu.au

 

Who to contact for more information and advice?

Australian Training Company

Phone / Fax / Email / Website Address Regions Serviced
T 02 9704 1500
jrosman@austrg.com.au
www.austrg.com.au
30-32 Pomeroy St Homebush NSW 2140 All NSW

Auswide Projects

Phone / Fax / Email / Website Address Regions Serviced
T (02) 6492 3944
F (02) 6492 4594
bega@auswideprojects.com.au
www.auswideprojects.com.au
163 Auckland ST Bega NSW 2550 Bega

Hunter Valley Training Company

Phone / Fax / Email / Website Address Regions Serviced
T (02) 4932 4222
F (02) 4932 4544
admin@hvtc.com.au
www.hvtc.com.au
East Greta Junction Maitland NSW 2320 All NSW

NECA NSW Group Training

Phone / Fax / Email / Website Address Regions Serviced
T (02) 9744 2754
F (02) 9715 1009
necanat@neca.asn.au
www.necagt.com.au
Level 3, 28 Burwood Road Burwood NSW 2134 Sydney