Customer Serviceperson

What people in this role do:

• Answer incoming calls and assist face to face customers in their specific enquiries
• Encourage customers to use all services and products offered by the company
• Provide personalised customer service
• Maintain database with details of each customer or prospective customer
• Arrange the distribution of products, information kits or brochures to customers and interested parties
• Follow-up client calls with clerical duties, such as faxes, paperwork, credit checks and liaison with other departments

Your chances of success will be better if you have:

• Cordial and friendly manner
• Good interpersonal skills
• Ability to use computers
• Motivation
• Patience
• Ability to work well with others
• Ability to work quickly and accurately
• School Certificate

The Future

• Employment for a minimum of one year
• Employment areas include: diverse range of industries, such as banking, insurance, tourism, travel, retail, government agencies, utilities and telecommunication companies.

Specialisation

• Store Manager
• Operations Manager
• Merchandise Manager
• Retail Buyer
• For more options see www.myfuture.edu.au

 

Who to contact for more information and advice?

Aboriginal Employment Strategy
Phone / Fax / Email / Website	Address	Regions Serviced
T (02) 8571 0999 F (02) 8571 0988 jamie.hardy@aes.org.au www.aes.org.au	1-9 Glebe Point Road Glebe NSW 2037	All NSW

Apprentices Trainees Employment Ltd (ATEL)
Phone / Fax / Email / Website	Address	Regions Serviced
T (02) 8875 6100 sydney@atel.com.au www.atel.com.au	Suite 3 Level 2, 13-15 Lyon Park Road North Ryde NSW 2113	All NSW

Auswide Projects
Phone / Fax / Email / Website	Address	Regions Serviced
T (02) 6492 3944 F (02) 6492 4594 bega@auswideprojects.com.au www.auswideprojects.com.au	163 Auckland ST Bega NSW 2550	Bega

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@tabma.com.au tabma	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Central Coast NSW

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@tabma.com.au www.tabma.com.au	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Newcastle, Maitland and Hunter

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@tabma.com.au www.tabma.com.au	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Illawarra, Southern Highlands and South Coast

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@tabma.com.au www.tabma.com.au	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Northern NSW Coastal and Inland

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@Tabma.com.au www.tabma.com.au	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Regional areas of NSW

TABMA
Phone / Fax / Email / Website	Address	Regions Serviced
T 02 9277 3100 F 02 9437 1222 Steve@tabma.com.au www.tabma.com.au	Suite 603 Level 6 486 Pacific Highway St Leonards NSW 2065	Southern NSW and Australian Capital Territory (ACT)